Industry · Elevator emergency communications
Elevator emergency communications that keep your building code-compliant and connected
When someone presses that button, the call has to go through — and someone has to answer. ASI installs and monitors code-compliant elevator phones, cellular communicators, and video communication systems for buildings across Illinois.
Complete elevator communication solutions
One contractor for the equipment, the connection, and the 24/7 answering — installed by ASI’s own licensed technicians and monitored in Illinois.
1
Two-way emergency phones
Code-compliant, hands-free cab phones that automatically connect trapped passengers to live help.
2
Cellular communicators
Supervised cellular connections that replace aging, expensive copper phone lines as landline service is retired.
3
Video & message displays
Two-way video and text-based communication systems that meet current code requirements for new elevator installations.
4
24/7 monitored answering
Every call answered by a UL-Listed, Illinois-based central station that stays on the line and dispatches help.
5
Line supervision & testing
Supervised connections that report trouble immediately, plus scheduled test calls with documented results.
6
Multi-elevator & campus systems
Solutions for elevator banks, machine room panels, and multi-building properties under one account.
Compliance & standards
Built for the codes elevators answer to
Elevator communications are inspected, not optional. ASME A17.1 requires working two-way communication in every passenger elevator, newer code editions add video and message-based communication for new installations, and Illinois elevator inspections verify all of it. Meanwhile, the copper phone lines many buildings still rely on are being retired and repriced.
ASI installs communication systems that pass inspection — and keeps them connected, supervised, and answered around the clock.
ASME A17.1 requirements
Two-way emergency communication designed to the elevator safety code inspectors enforce.
Current-code video & messaging
Systems for new installations designed to the latest communication requirements, confirmed with your AHJ.
Inspection coordination
We coordinate with your elevator contractor and inspector so communication systems pass the first time.
Landline retirement ready
Supervised cellular replacements for copper lines — lower monthly cost, no dial-tone dependency.
Why buildings choose ASI
The line that always answers
A 40-year track record
Four decades of life-safety installations across Illinois — including 600+ bank projects, where failure isn’t an option.
Response within hours
A dead elevator phone is a failed inspection and a liability. Our Des Plaines team responds within hours, not days.
Illinois-based UL-Listed monitoring
Trapped-passenger calls answered 24/7 by a UL-Listed central station in Illinois — not an out-of-state call center.
One source with your fire alarm
ASI can install and monitor elevator communications, fire alarm, and building security together — one contractor, one point of accountability.
How it works
From assessment to certification
1
Site assessment
We survey your cabs, existing phone lines, and inspection requirements — and identify what current code requires.
2
System design
The right solution per cab — phone, cellular communicator, or video system — with clear documentation.
3
Installation
ASI’s licensed technicians install in coordination with your elevator contractor, with minimal downtime.
4
Test, certify, monitor
Verified test calls, inspection sign-off, then 24/7 monitored answering and supervised connections.
Common questions
Elevator communication FAQs
Our elevator phone line keeps getting more expensive. Can you replace it?
Yes. Supervised cellular communicators replace copper phone lines at a lower monthly cost, with connection supervision that copper never had — and they satisfy code.
Who answers when someone presses the emergency button?
A live operator at our UL-Listed, Illinois-based central station — 24/7/365. The operator stays in communication with the passenger and dispatches building staff or emergency services.
Do new elevators really require video and text communication?
Newer code editions require two-way video and message-based communication in new installations so occupants who cannot hear or speak can communicate. We design to the code edition your AHJ enforces.
Do you work with our elevator maintenance company?
Yes. We regularly coordinate with elevator contractors and inspectors — they handle the elevator, we handle the communication system, and inspection day goes smoothly.
